Whether you run a single audiology booth or a multi site hearing care network, we are glad to answer questions about scheduling, portals, fitting trackers, repair programs, counseling decks or outcome dashboards. Send a note and our team will reply during business hours, and always within one working day. Early in conversation helps us understand your clinic size, your patient volume and the bottlenecks your desk and booth face today, so that our answer fits your real workflow rather than a generic brochure.
3204 N Academy Blvd Ste 220, Colorado Springs - 80917, United States (US)
Monday to Friday
08:00 to 18:00 Mountain Time
Saturday 09:00 to 14:00
Sunday and major holidays closed
HEAR-WELL INCORPORATED designs for independent audiology practices, ENT offices with on site hearing departments and small chains of hearing care clinics. Most clients run between one and twenty booths, and our systems scale smoothly across that range while keeping the human front desk at the center. We also tailor our workflow language for every setting, because a single office and a busy multi site group rarely trip over the same scheduling or fitting problems, and a design that ignores that difference serves neither family well.
A scheduling and portal launch typically completes within a few weeks of the listening and mapping phase. Devices with heavy fitting data often begin inside thirty days. Every project includes hands on training so the front desk and fitting staff feel confident by the first live appointment, and we hold a short dress rehearsal before real patients arrive so that a nervous first morning never becomes a clinic lesson in what should have been tested quietly a week earlier.
Yes. We keep every client on a support plan that includes tuning sessions, staff refreshers and access to our outcome dashboard reviews. Most practices schedule a quarterly tune so reminders, waitlists and counseling decks stay as sharp as the day they opened the booth. When a new audiologist joins the team or a clinic adds a second site, a tuning session is the calm moment where the workflow catches up with the change before small mismatches become daily friction at the desk.